Written by - Debra Johannesburg, Staff Writer
Telecommunications contracts can be much like a marriage and as we all know there are good and bad marriages. The fact is, when you enter into a telecommunications contract with a T1 provider for reasonalble amount of bandwidth or voice service you will have to enter into a long term contract. Telecommunications contracts for T1's and T3's typically range from 1 years to 3 years. Anything longer than a 3 year contract is usually only seen in very large applicatons like OC3 and OC12 or complex frame relay connections with many nodes. While the term of the contract will not be a problem if you have the right provider, the contract could prove extrememly burdomsome with the wrong provider.
We suggest using a broker to walk you through your options and show you the providers and services available. A broker or independent agent can help reduce the time it takes you to shop around for a T1 provider by asking you the questions once and searching through multiple providers to get the service that is right for you. The agent helps steer clear of the bias you will receive when speaking with one vendor as the agent will be paid no matter which service you choose. As the agent doesn't work with a specific provider like AT&T or Sprint, he or she will not push you in that direction if they are not right for you.
Remeber that the t1 provider you select will be your partner for quite some time so take caution in your decision. The worst part of being with a bad provider is the fact that it will affect your business. Dropped calls or an internet connection that goes down can be disastrous to a business. We found that the larger companies like AT&T and Sprint will release companies from long term contracts it if is shown that the voice or data T1 service was faulty on a regular basis, however the release from such a contract will not help recoup the damages of the lost calls and e-mails from the poor service. When shopping for a T1 provider we suggest using a broker and asking for referals from current customers to give you an indication of what you can expect.
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Written by - Jacob Lieberman, Staff Writer
A t3 connection is a point-to-point dedicated line that provides 672 64-Kbps voice or data channels or in other words 28 T1 lines. A T3 is used to transmit digital signals at 44.736 megabits per second and has enough bandwidth to transmit full-motion real-time video, and very large databases over a busy network. A T3 line would be installed as a major networking channel for a large corporation or university with high volume network traffic.
When you need more capacity, you often have to buy it in the next available increment, which may end up costing more than you want or can afford to spend. Worse yet, with current, "bursty" application requirements, the need for additional bandwidth can often be as temporary as it is critical. By providing flexible capacity, or "bandwidth on demand," service providers can help customers deal with variations in traffic, and with avoiding a high fixed monthly payment. True bandwidth-on-demand services should allow for a wide range in capacity.
Although anybody can purchase a burstable T3, this type of connection can be costly, even as costly as a full 45Mbps connections. Burstable lines can be found at their lowest cost at a colocation facility. At a colocation facility, or "colo", many users share a large OC3 or OC12 pipe. As a customer you will not have to pay for a the fixed cost of such a large pipe, but will have the benefit of being able to burst up to very high speeds if necessary. If you need the reliability of a large pipe fur busty traffic but don't have the capital consider a colo. If you have a steady volume and are consistent, you may consider keeping services in house and going with a T3 connection. Whether you're considering a colocations facility or a T3 to the door, make sure you use a broker to help guide you through the providers and plans available.
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